As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res… Read More

While ChatGPT masterfully mimics human conversation, its uncanny nature hides a potential for manipulation. Concerns surge over its capacity to craft disinformation, undermining trust in authenticity. Furthermore, its latent biases, inherited during its training, risk the reinforcement of harmful prejudices. ChatGPT's open-weights nature facili… Read More

In today's rapidly evolving realm, businesses are constantly striving to gain a competitive edge. Artificial intelligence (AI) is emerging as a transformative technology with the potential to transform industries across the board. By implementing intelligent automation, companies can streamline their operations, improve efficiency, and unlock new p… Read More